Accounts Payable Reorganized with Customer Focus

In order to provide better customer service, Accounts Payable has been restructured, incorporating new technology and improved work processes. Additionally, the staff has spent a great deal of time building their capabilities by taking advantage of development opportunities including Yale's Customer Service Institute.  To reflect their focus on the customer, they have also changed their name to Accounts Payable Services.  

In addition to processing payments and reimbursements, the unit provides Accounting, Vendor Setup, Technology and Transaction Quality Services.  For a complete directory, go to http://www.yale.edu/procurement/ap/ap_contact.html

Should you have any questions regarding the reorganization or the services described above, please contact Linda Haigh at linda.haigh@yale.edu or 2-2053.

Accounts Payable Services is committed to serving you!