Questions and the answers to them have been organized under the topics at right. Use these links to display the topics in the space below. Please review the questions and answers carefully before contacting our office.
Please note: The university’s ten professional schools (Art, Architecture, Divinity, Drama, Forestry, Law, Management, Medicine, Music and Nursing) have separate admissions policies and application processes which are outlined within the admissions Web pages and publications of those schools.
If you have successfully logged into the online application and need technical support, please click the "Tech Support" button which is located at the top of every page. You will then be asked to enter your e-mail address and will be presented with a list of common questions. If you cannot find the answer to your question there, click the "Contact Tech Support" tab to send an e-mail to the Help Desk. They will respond via e-mail as soon as possible.
This has most likely happened because you have created two application accounts and have logged into the wrong one. Please make sure you have used the correct PIN and password to access your account. Check your e-mail for your original PIN and password to make sure you are using the correct one.
What are the system requirements for using the online application?
You will need a web browser that has Javascript activated. Supported web browsers include Internet Explorer 5 and above, Netscape 6 and above, Safari (for Macintosh users), and Mozilla/Firefox. Do not use AOL's internal browser. Pop-up blockers should be disabled. You must logout of the online application after each session.
Yes, you can use the same PIN number and password from a previous year. Keep in mind that your previous year application will not be available and you will have to start a new application for the current year.
Yes. Every page rendered through this online application, including the application fee payment page and all information you send is encrypted using Secured Sockets Layer (SSL) technology. Your browser will show the typical "key" or "lock" icon in the toolbar which indicates a secured page. You can verify the security by viewing the properties of the online application page. To do this in Internet Explorer, right-click on the page and select Properties from the pop-up menu; in Netscape Navigator, select View Frame Info from the View menu; and in Firefox, right-click on the page and select This Frame > View Frame Info from the pop-up menu. Notice that the page is rendered using "https://" indicating a secured server.
Since your online application can only be submitted when all required materials (such as your personal statement, or perhaps a writing sample, protfolio or book review as may be required by your program) are attached at the time of submission they should be considered "Received". If you met these requirements by indicating your intent to "mail" in a copy you should presume such was received and included in your file.
Previous applicants who were not admitted to the Graduate School and applicants who declined a previous offer of admission must submit a new application and pay the $95 application fee. Admissions records such as applications and supplemental materials, of applicants who did not enroll in the Graduate School are retained for two years by the Graduate Office of Admissions and will be combined with new application records. If you are re-applying for admission in Fall 2010, and filed a previous application for either the Fall 2008 or Fall 2009 we will have your previous application and supplemental materials. Be advised that in addition to submitting a new application, you must also submit transcripts depicting all academic work not included in the previous application, one new recommendation, a new personal statement of purpose, the application fee, and any other credentials required to complete your application, such as writing samples and GRE and TOEFL or IELTS scores. All previously submitted supplemental materials such as Letters of Recommendations and Transcripts will be collated with your new application and marked as received if your current on-line application lists the same Recommenders as those which were previously reported (when you do list these recommenders in your on-line application, be certain to mark them as "Off line". If you do not list the same Recommenders as in the prior year, we will still enter them and mark them as received. If you applied for admission for Fall 2007 or earlier, we will not have your application or any supplemental materials. You will need to submit all new supplemental materials with your Fall 2010 application. Applicants who have been denied admission three times by the Graduate School, whether by one or more departments, may not file further applications. Please read the Policies and Procedures on reapplying for additional information.
Since we do not require a paper transcript there is normally no need to print a Transcript Request form. Transcript information should be "uploaded" to your on-line application prior to submission.
If however, you must print a Transcript Request form select "Downlable forms" from the blue navigation bar and then Transcript Request form, it will be prefilled with your name, and program and Applicant ID. If you need to print a blank Transcript Request form, you may leave the on-line applicant ID field blank. The same applies to the Recommendation form.
Yes, you may log in to your submitted application to check the status of the receipt of supplemental materials, but you will not be able to change any information or to submit an application. Once deadlines have passed we continue to record the receipt of supplemental materials as we prepare files for delivery to your designated program. Once your file has been sent to the program (during January) we will continue to record the receipt of materials and forward those materials on to the program.
Please do not call regarding status of materials including the receipt of transcripts, letters of recommendation or test scores. If you suspect an error (some materials marked received while others are not and they were mailed in the same envelope, or you have used a previous name) send us an e-mail.
There are a number of reasons why you would receive the Duplicate Account message. One is that you already have started an application at Yale for the current year or a prior year, or you have started an application at another institution which uses the same on-line application process. Our application process is designed so that you do not have to remember multiple PIN numbers and which institution they are for.
If you already have a PIN number (perhaps as a result of starting an application at another school), please use that PIN number to create an account and access the application for Yale.
If you are uncertain of your PIN number, please use the link on the login page.
After you have successfully uploaded your transcript, you see a “View” and “Delete” button but nothing happens when you select “View.” This issue might occur as a result of three potential issues.
First, you may not be using one of the four supported web browsers listed on the login page (Firefox, Internet Explorer, Netscape, and Safari).
Second, the connection between Adobe Acrobat Reader and your web browser may have been broken. To address this problem, you can try re-installing Acrobat reader by visiting the Adobe website and following the instructions listed there.
From time to time it's a good idea to "clean house" in your web browser, just to keep things working smoothly as you visit sites on the web, including your application. You are not deleting your favorites in this process, only clearing out miscellaneous items you may have picked up in the background.
This process is called "clearing your cache," and here are the steps to follow (using Internet Explorer):