How soon will my listing appear in the database after I submit my form?
Listings are often entered into our online database the same day we receive them. As soon as a listing is entered, it is available for the Yale community to see.
How do I renew a listing? Will I have to pay extra?
To renew a listing before it expires, please notify our office either by phone, email, or in person. You will have to submit another listing fee to extend your listing date. If your listing has already expired, you will need to fill out another form and resubmit payment. Sorry—discounts are not available for listing renewals. Listing information is not retained after it has expired, and listings are automatically deleted once they expire.
Can I add or change information on my listing after it goes online?
Yes, changes or additions are possible. To do this, please notify our office by phone, email or in person. Include the location of your rental/property for sale, and the changes you want to make. However, please make sure your application is as complete and accurate as possible when you first submit your listing.
Why hasn’t anyone responded to my listing?
There are many reasons why a listing may not receive any hits. To improve your chances of receiving a response, include both your email address and phone number, as some renters/buyers may skip over a listing if their preferred method of communication is not included. Please also remember that the rental market is most active during the spring and summer months, and slows down considerably during the fall and winter months. Again, the Off-Campus Housing office does not guarantee that your unit/property will be rented or sold.
Will I need to pay the listing fee if I am an employee of Yale University?
Yale employees are not exempt from paying the listing fee.
Will I need to pay the listing fee if I am a Yale student renting out my apartment during the school year?
Yale students are required to pay the listing fee except when listing a summer sublet or room share. For example, if you are bound to a lease and need to find a replacement for the apartment you are renting, you will need to pay $40 to advertise your apartment for rent. If you have an apartment that you will not be occupying during the summer months and that you will return to in the fall, you are exempt from paying the $40 fee.
What can I include in the Comments section of the form? Is it optional?
You are not required to fill out the Comments box. However, if you do so, please remember these general guidelines:
- You cannot include phrases such as “Male tenants only” or “Graduate students only.” If you have a preference for a type of tenant or roommate, you may, for example, say “Non-smoker preferred,” or “Mature roommate preferred.”
- If you have photos that are available online, you can include the URL in the Comments section.
- Please limit your comments to 20 words or less.
My unit/property has been rented/sold. What should I do?
Please notify our office as soon as your unit or property has been rented or sold. This ensures that you will not receive emails or phone calls from prospective renters/buyers who do not know that your unit or property is no longer available. This also helps us maintain an up-to-date database for our users.
My listing expired three months ago, but is up for rent again. Will you have my old listing on file?
Unfortunately, listings are automatically deleted from our database once they expire. You will need to obtain another form and resubmit it along with payment once your listing expires.
Have more questions? Feel free to contact us at offcampushousing@yale.edu or (203) 432-9756.