NEW PROCESS for Certificates of Insurance Effective 7/1/08

Effective July 01, 2008, the University is implementing a change in the way we respond to requests for certificates of insurance.  Vendors and other certificate requesters will now be able to obtain insurance information on line, and view and print copies of Memorandums of Insurance (MOI) at any time.  This ability not only provides you with more accurate and timely information, it also helps to streamline the process and lessen the amount of time and resources involved for all parties. Certificate requests will no longer need to be sent to the Office of Risk Management.

The on line Memorandum (MOI) will serve as evidence Yale is purchasing insurance protection from financially sound insurers. This online service is provided through Yale’s insurance broker, Marsh.  As such, they will be asked to read and agree to the terms and conditions of service from Marsh prior to printing or viewing Yale’s Memorandum of Insurance.

As of July 1st, vendors that ask for “proof of insurance” should be directed to the Office of Risk Management website. From there, they will be directed to click the MOI link

Please note that we will no longer be issuing hard copy paper certificates of insurance except for instances where the coverage and/or limits shown on the memorandum of insurance do not meet the requirements of written agreements or contracts.  Current Certificate Holders that are expecting to get a renewal certificate of insurance in the mail will be sent a letter instead explaining how they can now access the MOI through this new process.

Excluded from this new process is general liability and medical malpractice liability coverage for The Yale School of Medicine, School of Nursing, University Health Services or any other medical service related departments, as that coverage is not placed through the Office of Risk Management. Certificates of Insurance Requests for liability coverage only must be obtained by the Office of Legal Affairs and Risk Management at Yale New Haven Hospital.  They can be reached at (203) 688-2291. Proof of all other lines of coverage (property insurance, automobile liability insurance, workers’ compensation insurance, etc.) for those schools and departments areas can be obtained via use of the MOI.

There will be a contact person from Marsh listed on the Memorandum web site as soon as it is live on July 1, 2008.  That contact person will be available to assist those visiting the Memorandum website.  If you have any questions regarding this new process and/or how it may affect the needs of your department, please contact Vicki Ramsay at 2-8258, or at victoria.ramsay@yale.edu.