Business Operations

Business Operations

Communication Standards

Communicating with Business Operations

In addition to the Business Operations meeting structure, there are two other channels for more frequent communications: YaleBlu, a live website and monthly publication that pushes (sends) information to all Business Operations staff, and broadcast messaging. The FBO Communicator's Toolkit also contains valuable resources

To assure that important information is effectively conveyed in a timely fashion, Business Operations has developed standards for sending broadcast email messages to business operations staff.  Please download a copy of the broadcast messaging standards and the messaging process for Business Operations for easy reference.

Communicating with Business Operations Groups

There are several groups that meet within Business Operations. The contact information for each group is located on the Business Operations page on YaleBiz.

As soon as you know you would like to make a presentation to a Business Operations group, submit your information through this electronic form. It will help plan the agenda and prepare team members for a thoughtful discussion of your topic.

Business Operations Administrative Calendar

The Business Operations Administrative Calendar is the central posting site for events and deadlines relevant to the business operations community. For policy and administrator contact information, click here.


Posting events

If you are a calendar event submitter and have technical questions, please refer to the Event Submission Quick Guide for guidance. If you wish to post an event, please email contact the calendar administrators at to discuss your the nature of your event and its possible place within the Business Operations Administrative Calendar.

FBO Communicator's Toolkit

The following are links to several documents and guides to aid in the development of communication plans, messages and messaging format:

Planning and process
Message composition

Yale Identity and Brand


Yale Templates and Logo

Email Banners in Messages

To add an email banner to your message, please remember that the banner image must have an absolute html reference link for the banner to display properly in Message III. This means that you must use the complete url in order for the image to display:

Last Updated: March 24, 2014 (kmr).