VWR

Should you require assistance with ordering online with VWR, please contact the VWR Sales Representative, David Syvertsen at (800) 947-4270 X4262. He is also available for one-on-one and departmental training.

You may also contact VWR Order Services at (800) 932-5000.

Log Into www.vwrsp.com

First Time Visitors Login

To take advantage of Yale's discounted pricing with VWR, you must first register to create a profile. You will need a valid VWR account number and Internet email address to set up your profile. This account number is based upon your receiving location. Please go to the list of Yale account numbers if you need to find your account number. If you are unsure of your account number, please contact the sales representative.
Click on LOG IN, then click the CREATE PROFILE button and follow the online instructions to create a profile. Be sure to select the first option, "1. Create a Profile with an Account Number."
Note: It will take up to 48 hours before your account is activated with Yale pricing. You will receive an email confirmation when your account is set up.

Store user information in your profile to help expedite Checkout:

Personal Information: Store name, email address, phone # and password.
Shipping Information: Store VWR Ship-To Account #s and Shipping Attention Lines. View Default Shipping Address and Account Number for user profile. *Please note instructions for storage of more than 6 entries. Use Shipping Attention Line to store your street, building and room number (max. 30 characters).

As a Yale Best Business Practice, Procurement recommends using a Yale Purchasing Card for payment with VWR.

Billing Information: Allows for storage of Payment Information. Choose a method of payment as the default; however, you have the ability to change the method of payment at Checkout. If you are using a Yale Purchasing Card, please enter this information under the MasterCard heading. If you are using a VIP number, please enter your VIP number in the Charge Code field.
Order Options: Enter email addresses to receive notification of an order. Addresses may be hard-coded by VWR, set to Default in Checkout or store an email address list to select at Checkout. Order Options also allows user to load Line
Item Comments at Checkout. Order Approval email addresses may be loaded to route Shopping Basket for review and processing.

Return Visitors Login

Under Member Log In on the left side of the home page, enter email address and password. Click on "Log In". This will take you to My VWR.

Building a Shopping Basket

Express Order

Use Express Ordering for items you buy frequently. You must enter a VWR catalog number and quantity in the catalog number field. Once you have entered all VWR catalog numbers and want to continue shopping click ADD TO BASKET. This will add the items to your shopping basket. Note: If you did not enter a unit of measure and quantity you will be prompted to select the proper unit of measure from a pull down menu that will appear prior to adding items to your basket.

Catalog Browsing

Access over 350,000 items with our seven online catalogs. You can search for products by category and item description using an alpha index. Simply add a quantity next to the item and select ADD TO BASKET.

Shopping Lists

To create a new shopping list, add the desired VWR products and quantities to your shopping basket. Click SAVE AS SHOPPING LIST. You will be prompted to assign a name to the shopping list. Shopping Lists are stored under MY VWR TOOLS. View items in your shopping lists by clicking on Shopping Lists link. Click the desired shopping lists and select VIEW LIST. Click ADD TO SHOPPING BASKET, first deselecting items you do not want added to your current order. Lists may be modified by putting a zero in the quantity field and click MODIFY LIST or move the list to the shopping basket, add new items and SAVE TO SHOPPING LISTS.

Power Search

Search for products by entering key words in the text box in the upper left corner of the screen. Use Power Search to look for VWR products by key words, manufacturer name, full or partial VWR or manufacturer catalog numbers. Search for MSDS by chemical name.

Place an Order/Shopping Basket

The Shopping Basket provides access to:

Product description with link to spec sheet - spec sheet provides picture when available as well as a catalog page of related product information.
Customer Contract Pricing
Product Availability

Availability Messages that will appear:

In Stock: Shipping from Bridgeport, NJ (95% fill rate)

DFS - Shipping directly from manufacturer. Phone 800-932-5000 at VWR if lead time is required.

Telephone Icon: Indicates item number has changed or been discontinued. Contact VWR for help in locating alternate product.

Not In Stock: Indicates Backorder

AWS: Alternate Warehouse Sourcing is available. Contact your VWR sales rep for additional information on this feature

Ability to enter Line Item Text
Click on TEXT icon and enter special instructions for individual catalog item. These will be viewed on Order Confirmation and Packing Slip. Not viewable by VWR warehouse personnel. Please do NOT enter special shipping instructions in this field.
Ability to delete item
Access to JIT List - Stockroom List
View, Create and Share Shopping Lists

Approval Routing

If your department requires an approval process before orders can be placed, the VWR web site allows for orders to be approved by another individual, provided they have a user profile on www.vwrsp.com and an Internet email address. Use this feature when orders need approval from a manager, department head, or purchasing coordinator. The "requisitioner" can also add Comments to the order during this process. (i.e. "Requires immediate attention, for Experiment #134B8, due next week.")

Users can set a default email address for all orders needing approval, or they can change the approver as required. To establish a default approver, click on the MY VWR tab, then click on the EDIT YOUR PROFILE button. This screen allows you to customize your VWR profile. At the bottom of the page, you can enter an email address for Order Approval, then click the SUBMIT button to save the changes to your profile. Users can also modify the approver each time they click on the REQUEST APPROVAL button from the Shopping Basket screen.

The Approver will receive an email that will include a URL back www.vwrsp.com. After they log into the web site, they will be directed to approve the order. Each product on the order can be approved or denied by selecting or deselecting the line item. After the order is approved, they have three options:

Add the approved products to their shopping basket and complete the checkout process.
Send the approved products back to the original requisitioner, and have them complete the checkout process.
Send the approved products to another approver.

IF RUSH SHIPMENT IS REQUIRED, DO NOT PLACE ORDER ON THE WEB. PLEASE PHONE VWR ORDER SERVICES TO EXPEDITE SHIPMENT.

Following review/modification of Shopping Basket. Click CHECKOUT.

Checkout

Upon checkout, you have the ability to enter alternative information to that which you have saved in your profile such as a different VIP #. We recommend entering your name, street and room number in the Ship To Attention field.

Note: You have the option to enter line item comments by clicking the far right button resembling a trashcan. You may also delete an item prior to placing order by clicking on the button resembling a trashcan.

Once you feel certain that you want to place the order, click PLACE ORDER.

You will now have an Order Confirmation to print if you desire. The Order Confirmation will give you a Web Order Number XXXXXXX. Email notifications, if checked, will provide updates when your order is being processed and shipped at VWR. You can also access Order History and Order Status to track the progress of your order.

Order Status

Any user may check the status of ANY order. These are phoned in orders, faxed orders or orders placed on the Internet.

You will NEED to enter the Account number with a PO number OR Invoice Confirmation number listed on the order confirmation. The Web Order # may be used only by the originator to check your individual orders.

Order History

USER may view their WEB Order History from "MY VWR". You have the ability to search for a previously placed WEB order and obtain current status.

To generate a list of frequently ordered items click FREQUENTLY ORDERED ITEMS and a list of items that you have ordered will be generated, of which you can add to your shopping basket.

Returns/Shipment Discrepancies

A VWR SP customer service rep will handle all returns and order discrepancies. Keep original packaging and paperwork. Please reference your web order number.

Site Map

The Site Map is a Table of Contents of the web site. Simply click on the site map on the top applets and you will see an index of functions. Just click on the desirable area and your will be automatically routed.