Contacting DNOITS Help Desk at 432-9000 seven days a week, 24 hours a day.
Please provide your name and telephone number and a description of the problem you are experiencing. This information will be forwarded to DNO staff for resolution and followup.
Problems affecting individual connections during off-hours and weekends will be addressed during the next work period (Monday-Friday, 8:30 AM- 5:00 PM). Major network or service failures will be dealt with immediately.
If for any reason you feel that a problem has not been adequately addressed or if you have any questions about the service policy and procedures, please contact Joseph Paolillo at 432-6673
DNO bills for its services through the University General Ledger System. Please contact Jo-Ann Potter at 432-6685 with questions regarding charges.