of Course Using Multimedia
Technology & Business
Center - New Products
Recycling your Equipment
Faculty Guide 2003
Digital Services for Teaching
Junk Mail - Get Rid of It
Best Tips for
Effective and Sensible Email Use
- Use Spam
Management Tools - to reduce the amount of spam in your inbox Yale's
incoming mail servers will "tag" messages coming from known
spam sending sources. These "tags" can be used to filter such
messages away from your inbox.
send your own spam - Approval is needed to send a message to large
groups within the university. ITS
staff can help obtain the appropriate approvals and help organize
and send bulk messages.
buy something sent to you in unsolicited email – it only takes
one person to make the spam worthwhile.
versions of the most popular email software have their own junk mail
controls (e.g., Eudora 6.0,
Netscape 7.1 and Microsoft Outlook 2003.)
has become one of the most common ways for people to communicate quickly.
But immediacy has its problems. Knowing how to use email sensibly will
help everyone get their work done more efficiently.
Spam Management Tools (see previous article) - Remove spam messages
from your inbox before you see them. Spam management tools detect and
move junk mail away from your inbox into another folder that you may
access if you wish. Read more...
Folders - Keep your incoming mail, sent mail, and trash folders
small. These folders get big in a hurry and the bigger a file is the
slower it responds. Simply file messages in other folders that you create.
For example, organize messages by month, project or sender. Pick one
system and try it. If it doesn't work, you can easily try another system.
Remember - huge folders will cause significant problems down the road.
the "sort" function – Sorting your messages is very
handy when trying to find a particular message you may have received
earlier. Most email programs include easy ways to sort by sender, by
date/time, and by subject. But did you know that you can sort by message
size or separate those messages with attachments from those without?
send quick responses to emotional emails - Communication of emotions
in email often goes awry. When you receive email that seems emotional,
take a second look. Most importantly, don't fire off an angry response.
Your response could be just as misconceived as your interpretation.
the subject line – Most email software does not show the entire
subject line so get the important bits up front. If you want someone
to review something, for example, your subject line could be "Please
Review --- Draft new account message". If instead, you are simply
sharing some information that they may be interested in, use something
like "FYI --- New account message". These quite specific subject
lines help your readers decide how to prioritize the messages in their
not send messages as "high priority" - Incoming messages
are usually opened on the basis of the sender’s address, subject
line and time delivered. Rarely are messages sorted based on the priority
assigned by the senders and asserting a priority on someone else's messages
is just bad form.
the recipient’s address - Email is often misaddressed, so the
best plan is not to use email if the message is sensitive. Encryption
services are available if you must send information securely. Read
For both receiving and sending ---
programs are not all the same – If your software makes doing
something difficult, try another program. Your local
support person would be happy to provide you with additional information
about other email applications.
infomation, please contact Lynna
Jackson, ITS Support - Email and Calendaring Services
Backup Service Efficiency Improved
to manage more efficiently the rapidly growing needs of data storage,
the Central Backup Service has updated the list of files that are excluded
from the nightly backup. This process began with a new exclude strategy
for PCs running the Microsoft Windows operating system
which went into effect on December 1, 2003. Excluded files include application
software and Windows system files that can be easily restored by your
IT Service Providers
from original media.
During the winter a similar exclude policy for Macintosh and Linux/Unix
operating systems is being developed and will be implemented.
N.B. All personal settings and data will continue to
be backed up.
Online Network Traffic
What day of the week has the slowest network traffic? Click on the graph
below and find out ...
Graph (Daily Averages)
- The Yale
ePortal now features direct access to IBM products
6 is available for download (administrative users, see PC
is in the process of moving networks to a new core router for faster
IT News Outside
email accounts at Yale
- 1,000,000 messages handled per day
email system reliability