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Campus Mail Survey

Please help us serve you better by taking a couple of minutes to tell us about the services that you receive. We appreciate your businee and want to make sure we meet your expectations. Your comments and suggestions are always welcome and appreciated!

1. Where are you located?
Central Area
Medical Area
Science Area
Other


2. Please rate your level of satisfaction with the following services provided by Campus Mail:

 
Very Satisfied
Satisfied
Not Satisfied

Timeliness of delivery and pick up

Number of mail deliveries per day

Hours of operation

Mail delivery contains only my department mail

Helpfulness of staff

Friendliness of drivers

Appearance of drivers

Telephone support for problem resolution

Mail Tips are timely and informative


3. If you selected not satisfied for any of the services listed above, please explain:


4. Do you use the Junk Mail Program?

  Yes No
  If Yes, do you find it has reduced the junk mail coming in to your department?
 

If no, why not?



5. Are there any additional services that you would like Campus Mail to provide? Please explain.


6. Is there anything that you would like to see changed regarding any of the services we offer?

7. If you do not receive the Mail Tips by email but would like to, please fill in your email address here:


8. Would you like a representative from Campus Mail to visit your department to discuss how we might better service your needs? If yes, please provide us with a contact name and phone number:

 

Name and address of person filling out this form:

  Your Name:
  Department:
  E-mail address:
  Campus Address:
  Campus Phone:

 

Thank you for your feedback. We sincerely appreciate your honest opinions.
If you have any comments or concerns about this survey,
please contact lynne.beauchemin@yale.edu