Campus Mail Myths & Facts
MYTH -- It takes a week for campus mail to reach its destination.
FACT -- FALSE! Yale Mail Service picks up mail one day, sorts it that night and delivers it the following morning to your building.
MYTH -- As a Yale Department, when I send my mail to another Yale department it gets there quicker if I use U.S. Mail.
FACT -- FALSE! Since Campus Mail does ALL of the deliveries for both U.S. and campus mail, the only gain to your department is additional postage expenses. Remember, campus mail is free, U.S. mail starts at 37 cents per letter.
MYTH -- All a campus mail envelope really needs on it is the person's name.
MYTH -- Campus Mail has a pile of undeliverable mail just sitting there.
FACT -- FALSE! Campus mail is sorted by department and street address. People change departments so frequently that it would be impossible for us to keep up with each person's location on campus.
FACT -- FALSE! All mail, US and campus, leaves the mailroom within 24 hours of receipt. Properly addressed mail is sorted the day it is received and delivered the following morning. Insufficiently addressed mail must be looked up which may cause a one day delay in receipt. If we are still unable to locate the recipient after exhausting all means, the mail is immediately returned to sender.
MYTH -- I don't need a return address on campus mail.
TRUE AND FALSE -- If an official campus envelope (large tan envelope) is used, it does not need a return address. Simple fill in the requested recipient information and mail. If we need to return the item, it could be sent back to the previous address. However, if you use business size white envelopes, you do need a return address. If we are unable to deliver the item due to an insufficient address, we need to know who it should be returned to without opening it.
Be sure to clearly write the person's name, department and campus address on all campus mail envelopes.