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Online Self-Service Application for Business Cards Orders

Yale RIS (Reprographic & Imaging Services) is developing an online web-based system for ordering business cards and other stationery items. The website allows online proofing of items ordered, and connects to a backend system that routes the orders directly to the printers at RIS; the completed cards are then delivered to the customer. The system will:

  • reduce overhead, resulting in significantly lower cost for the client
  • move orders through the printing system faster
  • simplify initial orders by auto-entering data
  • simplify repeat orders by offering an online order history

The system uses Yale’s Central Authentication System to validate a user’s NetID and retrieve his/her personal data from Yale’s online directory. The system then uses this data to customize the user’s view of the web ordering pages - for example, while certain generalized Yale layouts may be available for all users, some users may be able to choose from additional cards and stationery layouts that have been made available for their specific  department or school.

Personal information fields are auto-populated with the user's data, and an online proof of the item being ordered is displayed for review. Information can be edited and the proof is instantly updated with the revised data. Once the proof is approved, payment is made online via PTAEO or credit card, and the item moves directly into the RIS print system. A number of delivery options are available for the completed order, including RIS delivery service, UPS, FedEx or USPS shipping, or pickup at RIS.

An additional option for business managers will, if selected, prevent orders placed by employees in their department from moving into the print system until approved by the business manager. This approval process is completed via a secure online interface.

RIS is currently moving into beta-testing of this system – if you are interested in becoming a beta-tester, please contact yaleris@yale.edu.