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Business Services Improvement Advisory Group Announced

As part of the transition from ASSET to Business Processes Improvement, John Pepper has announced the formation of the Business Services Improvement Advisory Group. The Advisory Group will provide valuable counsel to Steve Murphy, Susan Hockfield, and John Pepper as the various business improvement initiatives move forward, assisting them in understanding the issues and exploring all appropriate avenues for success. John stated, “The overall objective in improving our business processes is to bring the same world-class quality to this activity that we seek in our academic areas, all to the end of furthering the achievement of Yale's Mission.”

The Advisory Group will include the following individuals:

  • Stephanie Spangler, Deputy Provost for Biomedical & Health Affairs
  • Lloyd Suttle, Deputy Provost for Undergraduate & Graduate Programs
  • Jed Shivers, Chief Administrative and Finance Officer, Medical School
  • Jan Ackerman, Associate Vice President, Finance
  • Janet Lindner, Associate Vice President, Administration
  • Phil Long, Director ITS & Chief Information Officer
  • Rob Schwartz, Associate Vice President & Chief Human Resources Officer
  • and other individuals to be determined at a later date